Cancellation Policy
We understand that sometimes schedule adjustments are necessary, therefore, we respectfully request at least 24-hour notice for cancellations or rescheduling. If you do not show to your scheduled appointment time, or reschedule within 24 hours of your scheduled appointment time, cancellation fees will apply according to our policy below:
- Canceling less than 24 hours prior to your appointment will result in a charge equal to 50% of the reserved service amount.
- No-shows will be charged 50% of the reserved service amount.
- Appointments made within the 24-hour period, that are canceled less than 4 hours prior to the reserved appointment time will be subject to a fee of 50%.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that opening. Massage for Life policies are presented and provided in the best quality and tradition of excellent servicing for our established and future clients. Thank you for viewing our policies and criteria.
Appointment Confirmation
As a courtesy, you will receive a text reminder 1 day prior to your scheduled appointment. It is your responsibility to remember your appointment dates and times in order to avoid late arrival, missed appointments and cancellation fees.
Refunds
Massage for Life has a no refund policy on services completed. We offer complimentary fixes within 7 days of the service completion pending approval of each individual massage therapist.